PRIVACY POLICY

Last updated: March 24, 2026

This Privacy Notice for Kresta Home Co. ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at http://www.krestahome.com, or any website of ours that links to this Privacy Notice
• Use our home services, including residential and commercial cleaning, deep cleaning, office cleaning, handyman services, moving services, and pressure washing
• Engage with us in other related ways, including marketing, events, service inquiries, quotes, and bookings

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Krestahomeco@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find more details about any of these topics by reading the full sections below.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, provide customer support, maintain security, prevent fraud, and comply with legal obligations.
• In what situations and with whom do we share personal information? We may share information in specific situations and with certain service providers or third parties when necessary to operate our Services.
• How do we keep your information safe? We use reasonable organizational and technical safeguards to protect your personal information.
• What are your rights? Depending on your location, you may have certain rights regarding your personal information.
• How do you exercise your rights? You may contact us directly at Krestahomeco@gmail.com to request to review, update, or delete your information, subject to applicable law.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW DO WE HANDLE SOCIAL LOGINS?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you request a quote, schedule a service, contact us, sign up for communications, participate in promotions, or otherwise interact with our Services.

The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Contact preferences
• Billing addresses
• Contact or authentication data

Sensitive Information

We do not process sensitive personal information.

Payment Data

We may collect data necessary to process your payment if you choose to make purchases or pay for services, such as information related to your payment method. All payment data is handled and stored by our payment provider(s). At this time, payment data may be handled by Venmo. You may review Venmo’s privacy policy at:
https://venmo.com/legal/us-privacy-policy/

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity, but may include device and usage information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Referring URLs
• General location information based on IP address
• Pages viewed and actions taken on our website
• Dates and times of visits
• Other diagnostic, technical, and analytics information

This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, prevent fraud, and comply with law.

We may process your personal information for the following reasons:

• To provide and deliver services you request
• To respond to inquiries and provide customer support
• To manage quotes, bookings, appointments, and follow-up communications
• To send administrative information, including confirmations, updates, and policy changes
• To improve our website, services, and customer experience
• To maintain security and protect against fraud or misuse
• To comply with legal obligations and enforce our terms
• To send marketing or promotional communications, where permitted by law or based on your preferences

We process your information only when we have a valid legal reason to do so under applicable law.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with certain third parties when necessary.

We may share your information in the following situations:

• With service providers that help us operate our website, communications, scheduling, or payment processing
• When required to comply with law, legal process, or government request
• To protect our rights, safety, property, and the rights or safety of others
• In connection with a business transfer, merger, sale, financing, or acquisition
• With your consent or at your direction

We do not sell your personal information.

4. HOW DO WE HANDLE SOCIAL LOGINS?

In Short: If you choose to register or log in through a social media account, we may receive certain profile information from that provider.

If our Services ever allow you to register or log in using a social media account, such as Facebook or another provider, we may receive certain information from that provider depending on your privacy settings. This may include your name, email address, profile picture, and other information you choose to make available.

We will use such information only for the purposes described in this Privacy Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records. When we no longer have a legitimate business need to process your personal information, we will delete, anonymize, or securely store it until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through reasonable organizational and technical security measures.

We have implemented appropriate and reasonable safeguards designed to protect the security of any personal information we process. However, despite our efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee that unauthorized third parties will never be able to defeat those safeguards.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit, or market to minors. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor dependent and consent to such dependent’s use of the Services. If we learn that personal information from a minor has been collected, we will take reasonable steps to delete that information.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your state or country of residence, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Opt out of certain communications

To exercise any of these rights, please contact us at Krestahomeco@gmail.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As a result, we do not currently respond to DNT browser signals.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of certain U.S. states, you may have rights under applicable privacy laws, including rights to know, access, correct, delete, or limit the use of certain personal information.

Categories of personal information we may collect include:

• Identifiers, such as name, postal address, phone number, email address, IP address, and account-related information
• Personal information described in customer records laws, such as contact and billing information
• Internet or electronic network activity information, such as browsing history and usage data
• Geolocation information derived from IP address or device settings
• Commercial information related to services purchased or requested

We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice from time to time to remain compliant with relevant laws and to reflect changes to our business practices. The updated version will be indicated by a revised “Last updated” date at the top of this Privacy Notice.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Privacy Notice, you may contact us at:

Kresta Home Co.
Email: Krestahomeco@gmail.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable law, you may have the right to request access to the personal information we collect from you, request details about how it has been processed, request correction of inaccuracies, or request deletion of your personal information.

To make such a request, please email:
Krestahomeco@gmail.com