TERMS AND CONDITIONS
Last updated: March 24, 2026
These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Kresta Home Co. ("Company," "we," "us," or "our"). By accessing our website or using our services ("Services"), you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our Services.
1. USE OF SERVICES
We provide home and property services, including residential cleaning, commercial and office cleaning, deep cleaning, handyman services, moving services, and pressure washing.
By using our Services, you represent that you are at least 18 years of age and capable of entering into a legally binding agreement.
2. SERVICES AND AVAILABILITY
All Services are subject to availability and may vary depending on the size, condition, and specific requirements of the property.
We reserve the right to refuse or limit Services at our discretion, including where conditions are unsafe, unsanitary, or beyond the scope of the requested service.
3. BOOKINGS AND CUSTOMER INFORMATION
You agree to provide accurate, current, and complete information when booking a service or communicating with us.
You are responsible for maintaining the accuracy of your information and for any activity conducted using your provided details.
4. PRICING AND PAYMENT TERMS
All prices listed are starting prices and may vary based on factors including, but not limited to:
• Property size
• Condition of the property
• Scope of work
• Additional services requested
Payment terms:
• Payment is due upon completion of the service unless otherwise agreed
• Payments may be processed through third-party providers such as Venmo or other approved methods
• You agree to complete payment promptly once services have been rendered
We reserve the right to update pricing at any time.
5. CANCELLATIONS AND RESCHEDULING
You may cancel or reschedule services with reasonable notice.
We reserve the right to charge a cancellation fee for:
• Same-day cancellations
• Missed appointments (no-shows)
• Failure to provide access to the property
We may cancel or reschedule Services due to weather, safety concerns, or other circumstances beyond our control.
6. ACCESS TO PROPERTY
You are responsible for providing safe, timely, and unobstructed access to the service location.
Failure to provide access at the scheduled time may result in cancellation fees or service refusal.
7. CUSTOMER RESPONSIBILITIES
By using our Services, you agree to:
• Provide accurate details regarding the service requested
• Maintain a safe environment for service providers
• Secure or remove fragile, valuable, or sensitive items
• Notify us of any hazards, special conditions, or risks in advance
We are not responsible for damage resulting from undisclosed conditions or improperly secured items.
8. SATISFACTION AND SERVICE CLAIMS
We strive to deliver high-quality services. If you are not satisfied:
• You must notify us within 24 hours of service completion
• We may, at our discretion, offer a re-service or reasonable resolution
Failure to report issues within this timeframe may limit our ability to address concerns.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Kresta Home Co. shall not be liable for:
• Indirect, incidental, special, or consequential damages
• Pre-existing damage or normal wear and tear
• Loss or damage resulting from inaccurate or incomplete information provided by the client
• Delays or service interruptions caused by circumstances beyond our control
In all cases, our total liability shall not exceed the amount paid for the applicable service.
10. THIRD-PARTY SERVICES
We may use third-party service providers to facilitate payments or other aspects of our Services. We are not responsible for the practices or actions of such third parties.
11. INTELLECTUAL PROPERTY
All content on our website, including text, branding, logos, graphics, and design, is owned by or licensed to Kresta Home Co. and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
12. PROHIBITED USE
You agree not to:
• Use our Services for any unlawful purpose
• Interfere with or disrupt the operation of our website or Services
• Provide false or misleading information
13. MODIFICATIONS TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will be reflected by updating the "Last updated" date.
Your continued use of our Services constitutes acceptance of any revised Terms.
14. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which services are provided.
15. CONTACT INFORMATION
If you have any questions regarding these Terms, you may contact us at:
Kresta Home Co.
Email: Krestahomeco@gmail.com